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Your Guide to Dogtown

Greetings and a warm welcome to Dogtown! We are absolutely thrilled that you're interested in our kennel-free, around-the-clock daycare and slumber party style boarding services. This webpage is designed to equip you with all the essential information you need to commence your journey with us and to gain a comprehensive understanding of our processes.

At Dogtown, we understand that the first day can be stressful for both pets and pet parents. That's why it's our goal to make sure everyone feels as comfortable as possible from the moment they walk through our door. Our evaluation process is slow and thoughtful because we want to ensure not only the best chance of success during the evaluation, but also an accurate assessment of whether your furry friend is a good fit for our kennel-free experience.

Frequently Asked Questions

Basic Enrollment Requirements

AGE & HISTORY

  • Pets must be at least 12 weeks old

  • Pets over 6 months old must be spayed or neutered

  • Former fighting dogs or dogs with signs of fighting in their past will not be admitted, even if rehabbed

  • Let us know about any behavioral problems your pet has at sign-up

  • Pets passing through town will not be admitted. If you are new to town, please quarantine your pet for at least 10 days prior to bringing him/her to daycare.

  • Dogs must be flea-free, free of parasites, and heartworm negative

  • Dogs must arrive wearing a secure, properly fitted quick-release collar and remain on a leash at all times in the lobby and premises. See our full collar and leash policy here.

VACCINATIONS

Vaccinations must have been given by a veterinarian. Just like children at school or daycare, vaccines are not 100% effective; your pet may still get sick.

Required Vaccinations for dogs:

  • Bordetella

  • Distemper/Parvo

  • Rabies

Strongly Recommended for Dogs:

  • Canine Flu

Required Vaccinations for cats:

  • Rabies

  • Feline Viral Rhinotracheitis, Calicivirus, and Panleukopenia (FVRCP)

  • Feline Leukemia Virus (FeLV)

Vaccine and Health Policy

Prepping for Evaluation

PREPPING YOUR PET

  • Treat your dog normally. We recommend you encourage your dog at drop off and stay calm at pick up.

  • Take your dog to the vet if you have illness concerns and let us know if you have concerns or questions. Many dogs take time to adjust to daycare.

  • Watch your dog closely after using daycare, especially if daycare is new for your dog. Every dog reacts differently.

BE INFORMED

  • Waive liability at signup. Read everything! Dogtown is very open, honest and realistic about the volume of dogs and the dangers having them togther poses. Please make sure you are educated and prepared to undertake the risks associated with daycare.

  • Dogs who develop problems may be refused services at any time per the discretion of our staff.

My Pet Passed, Now What?

Open 24/7/365

We’re always here. No appointments are needed for daycare, and you’re welcome to drop off or pick up anytime—yes, even at 3 a.m. on Christmas! Just ring the bell. If you are a daycare member, you do not need to worry about being turned away for boarding! Members get priority scheduling for all busy holidays.

How Does Boarding Work?

  • Scheduling is preferred to help us prep, but not required.

  • Bring food and medications pre-portioned and labeled clearly.

  • We provide everything else, comfy bedding, bowls, and plenty of love.

  • No need to bring toys, chews, bones, or bedding. We do not allow personal items.

Our Daily Routine:

  • Morning: Wake up, potty, 6am breakfast, playtime

  • Mid-day: 11am Lunch and naps (yes, we turn the lights off)

  • Evening: 4pm Dinner, more play, settle-down routines

  • Bedtime: Dogs sleep together with a caregiver in a cozy room, just like home. TV, night lights, blankets, and all.

Re-Evaluations

All dogs are re-evaluated after one year of non-attendance. We may recommend a six-month re-evaluation based on behavior or age changes. Re-evaluations ensure the safest and best experience for every pup in our care.

My Pet Failed, Now What?

If your dog fails the evaluation, s/he will not be able to use our services. In some cases, the owner may schedule a consultation with our trainer to see if the dog may be eligible for behavioral daycare at our Downtown location and then, eventually, a chance of getting admitted into regular daycare. Although behavioral daycare is quite a bit more expensive than regular daycare, it is very low ratio, very low intensity, involves small group focused time with our behavioral counselors, and may provide your dog an opportunity to transition into regular daycare.