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Frequently Asked Questions

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What if my pet doesn’t enjoy grooming?

At Dogtown, we understand that not all pets are equally excited about grooming sessions. Our salon associates are well-trained in using positive reinforcement techniques to ensure your pet's comfort and well-being throughout the grooming process. If your pet is hesitant or resistant to grooming, our safety-trained stylists are skilled at working patiently and slowly. Rest assured, if at any point the safety of your pet or our associates is at risk, we will halt the grooming process. When booking an appointment, please inform your salon associate about any special requirements or concerns your pet may have. This information helps us tailor the grooming experience to your pet's needs, ensuring the most positive and comfortable experience possible.